Operation Procedure

1. Greet customer warmly

2. Receive customer's laundry

  2.1 weigh

  2.2 count items

  2.3 explain terms & conditions

  2.4 fill-up job order form

  2.5 let them sign the job order accepting our terms & conditions

3. Tag clothes by creating tag under their name or unique color of thread under their name

4. Thank the customer and wish them to come again

5. Record all items to logbook

6. Separate whites to color and wash it separately

7. Soak whites using bleach solution

8. Wash whites and colored separately

9. Set washer to regular wash 

10. Pour liquid detergent 40ml for every 3kls

11. Start

12. Pour fabcon 40ml for every 3kls after rinse

13. Let it stay for 5mins

14. Start

15. When finished put all laundries to dryer for drying

16. Set to 40mins for drying

17. Random check if clothes are dried

18. Let it dry for another 5mins until dry

19. Fold laundries

  19.1 jeans and towel at the bottom

  19.2 blouse and shirts at the top

  19.3 underwears, bras at the middle

20. Pack laundry according to sizes

21. Label package with customer job order no., name, balance if any